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<title>MarketingProfs Daily: Word-of-Mouth</title>
<link>http://www.marketingprofs.com</link>
<description>Marketing Resources for Marketing Professionals</description>
<language>en-us</language>
<copyright>Copyright 2000-2013 MarketingProfs, LLC</copyright>
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<title>How to Integrate Ratings and Reviews Into Your Social Marketing Programs</title>
<link>http://www.marketingprofs.com/articles/2013/10683/how-to-integrate-ratings-and-reviews-into-your-social-marketing-programs</link>
<description>Positive ratings and 5-star reviews from online consumers are powerful marketing content, because consumers trust other consumers for purchasing advice. But few marketers have integrated reviews into their social marketing.  &lt;a href="http://www.marketingprofs.com/articles/2013/10683/how-to-integrate-ratings-and-reviews-into-your-social-marketing-programs"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/ET4DYkgWims" height="1" width="1"/&gt;</description>
<pubDate>Fri, 3 May 2013 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/articles/2013/10683/how-to-integrate-ratings-and-reviews-into-your-social-marketing-programs</guid>
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<title>The Women of Social Media: Digital Influencer Study [Infographic]</title>
<link>http://www.marketingprofs.com/chirp/2013/10575/women-of-social-media-digital-influencer-study</link>
<description>Among online women, 75% use social media sites, whereas only 63% of online men do. To find out more about women's online social media activities and influence, check out the following infographic based on the Digital Women Influencers study.  &lt;a href="http://www.marketingprofs.com/chirp/2013/10575/women-of-social-media-digital-influencer-study"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/xY7gslZv9sA" height="1" width="1"/&gt;</description>
<pubDate>Sat, 20 Apr 2013 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/chirp/2013/10575/women-of-social-media-digital-influencer-study</guid>
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<title>Dissecting Internet Memes: The Most Viral Memes of 2012 [Infographic]</title>
<link>http://www.marketingprofs.com/chirp/2013/10447/dissecting-internet-memes-most-viral-memes-2012-infographic</link>
<description>Have you seen a recurring online image? Does the image make you laugh or groan? If so, you've likely spotted an internet meme. MDG Advertising studied the most viral memes of 2012 and created the following infographic analyzing what made those memes popular.  &lt;a href="http://www.marketingprofs.com/chirp/2013/10447/dissecting-internet-memes-most-viral-memes-2012-infographic"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/Ely5hv9LZGk" height="1" width="1"/&gt;</description>
<pubDate>Tue, 2 Apr 2013 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/chirp/2013/10447/dissecting-internet-memes-most-viral-memes-2012-infographic</guid>
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<title>Social Media Week [Infographic]</title>
<link>http://www.marketingprofs.com/chirp/2013/10218/social-media-week-infographic</link>
<description>Recently, the online world celebrated Social Media Week for the fifth year in a row. Find out which countries participated and who the top influencers were on Twitter that week.  &lt;a href="http://www.marketingprofs.com/chirp/2013/10218/social-media-week-infographic"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/MJ_BHsSDnco" height="1" width="1"/&gt;</description>
<pubDate>Sat, 2 Mar 2013 06:00:01 GMT</pubDate>
<guid>http://www.marketingprofs.com/chirp/2013/10218/social-media-week-infographic</guid>
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<title>The Oscars, Social Media Buzz, and Advertising [Infographics]</title>
<link>http://www.marketingprofs.com/chirp/2013/10182/the-oscars-social-media-buzz-and-advertising-infographics</link>
<description>With the Oscars all but here, audiences have been taking to social media in the past month or two to cast their "votes" for their choices of award winners.These two infographics assess that buzz from different angles, with some surprising results.  &lt;a href="http://www.marketingprofs.com/chirp/2013/10182/the-oscars-social-media-buzz-and-advertising-infographics"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/lq87IPKzoyQ" height="1" width="1"/&gt;</description>
<pubDate>Sat, 23 Feb 2013 17:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/chirp/2013/10182/the-oscars-social-media-buzz-and-advertising-infographics</guid>
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<title>Social Media Tools Galore, a Vine Resume, the Burger King Hack... The Week in Social Media #SocialSkim</title>
<link>http://www.marketingprofs.com/chirp/2013/10169/social-media-tools-vine-resume-burger-king-hack-socialskim</link>
<description>This week was replete with value. Learn the "science of the Harlem Shake," see the first-ever Vine résumé, and score the story--and insights--on the Burger King Twitter hack. Also, we've got tools in droves...  &lt;a href="http://www.marketingprofs.com/chirp/2013/10169/social-media-tools-vine-resume-burger-king-hack-socialskim"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/byijuxixUmw" height="1" width="1"/&gt;</description>
<pubDate>Fri, 22 Feb 2013 15:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/chirp/2013/10169/social-media-tools-vine-resume-burger-king-hack-socialskim</guid>
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<title>How to Avoid 'False Choices' in Content Marketing</title>
<link>http://www.marketingprofs.com/articles/2013/9862/how-to-avoid-false-choices-in-content-marketing</link>
<description>Our penchant for snappy axioms--most of them a derivative of "set content free"--has put content marketing on a collision course with otherwise sensible business objectives.  &lt;a href="http://www.marketingprofs.com/articles/2013/9862/how-to-avoid-false-choices-in-content-marketing"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/SG7XNA1za_E" height="1" width="1"/&gt;</description>
<pubDate>Mon, 14 Jan 2013 15:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/articles/2013/9862/how-to-avoid-false-choices-in-content-marketing</guid>
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<title>Small Businesses Tepid on Social Media, Prefer WOM and Advertising</title>
<link>http://www.marketingprofs.com/charts/2012/9651/small-businesses-tepid-on-social-media-prefer-wom-advertising</link>
<description>Only one-third (35%) of small business owners cite social media as a beneficial tactic for their business, though views about the benefits of social marketing vary by industry, according to a survey from Hiscox.  &lt;a href="http://www.marketingprofs.com/charts/2012/9651/small-businesses-tepid-on-social-media-prefer-wom-advertising"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/YQHQDvEiZok" height="1" width="1"/&gt;</description>
<pubDate>Fri, 7 Dec 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/9651/small-businesses-tepid-on-social-media-prefer-wom-advertising</guid>
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<title>Five Takeaways From Holiday Marketing Campaigns of Years Past</title>
<link>http://www.marketingprofs.com/articles/2012/9565/five-takeaways-from-holiday-marketing-campaigns-of-years-past</link>
<description>Holiday marketing can be tough. But some of the coolest holiday marketing campaigns of years past can prove instructive, so we've identified five campaigns, along with takeaways, to help your holiday marketing.  &lt;a href="http://www.marketingprofs.com/articles/2012/9565/five-takeaways-from-holiday-marketing-campaigns-of-years-past"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/apq-lXeZSk8" height="1" width="1"/&gt;</description>
<pubDate>Mon, 26 Nov 2012 15:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/articles/2012/9565/five-takeaways-from-holiday-marketing-campaigns-of-years-past</guid>
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<title>Use Your Last Event as a Launching Pad for Your Next Event [Slide Show]</title>
<link>http://www.marketingprofs.com/pics/2012/9461/use-your-last-event-as-a-launching-pad-for-your-next-event</link>
<description>After months of hard work, your event was a smashing success. But you've got only two weeks or so after that event to take action if you want your NEXT event to be just as successful.  &lt;a href="http://www.marketingprofs.com/pics/2012/9461/use-your-last-event-as-a-launching-pad-for-your-next-event"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/GREfCalFxMU" height="1" width="1"/&gt;</description>
<pubDate>Thu, 8 Nov 2012 15:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/pics/2012/9461/use-your-last-event-as-a-launching-pad-for-your-next-event</guid>
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<title>Halloween Fun: The Online Buzz on Treats, Kids' Favorites</title>
<link>http://www.marketingprofs.com/charts/2012/9234/halloween-fun-the-online-buzz-on-treats-kids-favorites</link>
<description>Candy corn is one of most enduring symbols of Halloween--and the subject of more social media buzz than any other type of Halloween candy--according to the NetBase Brand Passion Index, which measures the intensity of consumer passion for brands among users of online communities.  &lt;a href="http://www.marketingprofs.com/charts/2012/9234/halloween-fun-the-online-buzz-on-treats-kids-favorites"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/d-uvkqZ6W1w" height="1" width="1"/&gt;</description>
<pubDate>Wed, 31 Oct 2012 13:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/9234/halloween-fun-the-online-buzz-on-treats-kids-favorites</guid>
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<title>Three Myths of Social Media ROI [Infographic]</title>
<link>http://www.marketingprofs.com/chirp/2012/9228/three-myths-of-social-media-roi-infographic</link>
<description>Marketers usually discuss measuring the ROI of social media as a nebulous art or, worse, as an impossibility. But social media is measurable. The following infographic sheds light on that myth and others surrounding social media ROI.  &lt;a href="http://www.marketingprofs.com/chirp/2012/9228/three-myths-of-social-media-roi-infographic"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/Hdss1TCeyy0" height="1" width="1"/&gt;</description>
<pubDate>Sat, 27 Oct 2012 13:30:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/chirp/2012/9228/three-myths-of-social-media-roi-infographic</guid>
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<title>Social Media Marketing Disclosure Rules: Five Ways to Steer Clear of Trouble [Slide Show]</title>
<link>http://www.marketingprofs.com/pics/2012/9201/social-media-marketing-disclosure-rules-five-ways-to-steer-clear-of-trouble-slide-show</link>
<description>When you're driving along a cliff at 100 MPH, it's nice to have guardrails. So for those in the fast lane of social media marketing, here's some advice on how to avoid collisions with the Federal Trade Commission (FTC) and others.  &lt;a href="http://www.marketingprofs.com/pics/2012/9201/social-media-marketing-disclosure-rules-five-ways-to-steer-clear-of-trouble-slide-show"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/_QJWzdTUpd0" height="1" width="1"/&gt;</description>
<pubDate>Thu, 25 Oct 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/pics/2012/9201/social-media-marketing-disclosure-rules-five-ways-to-steer-clear-of-trouble-slide-show</guid>
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<title>Dissecting Social Media Buzz on Controversial Topics</title>
<link>http://www.marketingprofs.com/charts/2012/9116/dissecting-social-media-buzz-on-controversial-topics</link>
<description>Not all social media conversations, particular those related to controversial health topics, are legitimate or authentic, according to a study by KDPaine &amp;amp;amp; Partners that explores the nature of viral conversations around three controversial topics: high-fructose corn syrup (HFCS), foods containing genetically modified organisms (GMOs), and vaccinations.  &lt;a href="http://www.marketingprofs.com/charts/2012/9116/dissecting-social-media-buzz-on-controversial-topics"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/5r61rb0MSY4" height="1" width="1"/&gt;</description>
<pubDate>Mon, 15 Oct 2012 13:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/9116/dissecting-social-media-buzz-on-controversial-topics</guid>
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<title>BMOC (Big Marketer on Campus): How Your Brand Can Win Over the College Crowd</title>
<link>http://www.marketingprofs.com/articles/2012/9067/bmoc-big-marketer-on-campus-how-your-brand-can-win-over-the-college-crowd</link>
<description>The more than 21 million US college students have a total discretionary spending power of $120 billion per year. No wonder marketers are excited about the opportunity at colleges. Here's a quick refresher course on how your brand can make a splash on campus.  &lt;a href="http://www.marketingprofs.com/articles/2012/9067/bmoc-big-marketer-on-campus-how-your-brand-can-win-over-the-college-crowd"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/635_bVu34tM" height="1" width="1"/&gt;</description>
<pubDate>Fri, 5 Oct 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/articles/2012/9067/bmoc-big-marketer-on-campus-how-your-brand-can-win-over-the-college-crowd</guid>
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<title>Don't Let Negative Word-of-Mouth Hamper Positive SEO</title>
<link>http://www.marketingprofs.com/short-articles/2640/dont-let-negative-word-of-mouth-hamper-positive-seo</link>
<description>"Word-of-mouth is not what it used to be," writes Bob DeStefano in an article at MarketingProfs. "Just 10 years ago, upset customers, or raving fans, could spread their opinion about your business only to their family, friends, neighbors, and work colleagues." Now, however, a simple Google search displays unhappy vitriol ...  &lt;a href="http://www.marketingprofs.com/short-articles/2640/dont-let-negative-word-of-mouth-hamper-positive-seo"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/qH4whdx2B18" height="1" width="1"/&gt;</description>
<pubDate>Fri, 14 Sep 2012 17:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/short-articles/2640/dont-let-negative-word-of-mouth-hamper-positive-seo</guid>
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<title>Word-of-Mouth Key to Success of Daily Deals</title>
<link>http://www.marketingprofs.com/charts/2012/8592/word-of-mouth-key-to-success-of-daily-deals</link>
<description>Word-of-mouth is key to the success of daily deals: When making a daily deal purchase from a new or unfamiliar small business, fully one-half (50%) of consumers cite recommendations from friends or family as the factor most likely to influence their decision to purchase, according to a report by Constant ...  &lt;a href="http://www.marketingprofs.com/charts/2012/8592/word-of-mouth-key-to-success-of-daily-deals"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/govQncKM9W0" height="1" width="1"/&gt;</description>
<pubDate>Thu, 2 Aug 2012 13:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/8592/word-of-mouth-key-to-success-of-daily-deals</guid>
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<title>A Brand Is a Terrible Thing to Waste: How to Manage Your Company's Online Image</title>
<link>http://www.marketingprofs.com/articles/2012/8455/a-brand-is-a-terrible-thing-to-waste-how-to-manage-your-companys-online-image</link>
<description>Today, customers can share their rants and raves instantly with a worldwide audience. In such a wired world, your online image is everything! Here's how to track and enhance that image and manage your reputation.  &lt;a href="http://www.marketingprofs.com/articles/2012/8455/a-brand-is-a-terrible-thing-to-waste-how-to-manage-your-companys-online-image"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/1c4XTKk7kus" height="1" width="1"/&gt;</description>
<pubDate>Tue, 17 Jul 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/articles/2012/8455/a-brand-is-a-terrible-thing-to-waste-how-to-manage-your-companys-online-image</guid>
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<title>Four Ways to Get Too Much Word-of-Mouth [Slide Show]</title>
<link>http://www.marketingprofs.com/pics/2012/8210/four-ways-to-get-too-much-word-of-mouth-slide-show</link>
<description>Does your business suffer from too much positive word-of-mouth? Seems like a nice problem to have. If you want your customers singing your praises over and over again, here are four ways to make that happen.  &lt;a href="http://www.marketingprofs.com/pics/2012/8210/four-ways-to-get-too-much-word-of-mouth-slide-show"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/XgxpaXrBYzE" height="1" width="1"/&gt;</description>
<pubDate>Thu, 21 Jun 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/pics/2012/8210/four-ways-to-get-too-much-word-of-mouth-slide-show</guid>
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<title>Four Mistakes That Could Damage Your Online Reputation [Slide Show]</title>
<link>http://www.marketingprofs.com/pics/2012/7935/four-mistakes-that-could-damage-your-online-reputation-slide-show</link>
<description>To attract customers, you spend hours creating content, blogging, tweeting, and replying to comments. But a few unprofessional missteps could damage your online reputation--and send customers straight to your competitors.  &lt;a href="http://www.marketingprofs.com/pics/2012/7935/four-mistakes-that-could-damage-your-online-reputation-slide-show"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/-HO1qvKnaUA" height="1" width="1"/&gt;</description>
<pubDate>Thu, 17 May 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/pics/2012/7935/four-mistakes-that-could-damage-your-online-reputation-slide-show</guid>
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<title>WOM, UGC Much More Trusted Than Email, Social Media, Advertising</title>
<link>http://www.marketingprofs.com/charts/2012/7642/wom-ugc-much-more-trusted-than-email-social-media-advertising</link>
<description>Word-of-mouth (WOM) recommendations from friends and family and user-generated content (UGC) are sources most trusted for information about the products people want and need, according to a new report by Nielsen.  &lt;a href="http://www.marketingprofs.com/charts/2012/7642/wom-ugc-much-more-trusted-than-email-social-media-advertising"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/1-FoZgYPwAg" height="1" width="1"/&gt;</description>
<pubDate>Mon, 16 Apr 2012 13:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/7642/wom-ugc-much-more-trusted-than-email-social-media-advertising</guid>
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<title>A 13-Step Road Map for How to Go Hyper-Local</title>
<link>http://www.marketingprofs.com/articles/2012/7592/a-13-step-road-map-for-how-to-go-hyper-local</link>
<description>It's a no brainer. Local businesses that want to maximize their business results should implement hyper-local digital marketing. Learn key tips for effective local advertising that can help take your business to the next level.  &lt;a href="http://www.marketingprofs.com/articles/2012/7592/a-13-step-road-map-for-how-to-go-hyper-local"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/1Z_odLa3LBc" height="1" width="1"/&gt;</description>
<pubDate>Thu, 12 Apr 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/articles/2012/7592/a-13-step-road-map-for-how-to-go-hyper-local</guid>
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<title>Social Media Effective Tool for Event Marketers</title>
<link>http://www.marketingprofs.com/charts/2012/7219/social-media-effective-tool-for-event-marketers</link>
<description>Though small organizations still rely heavily on traditional marketing channels to promote their events, social media is also an important outreach tool: 77% of event marketers who work for a small business or nonprofit say they use social media to promote their events, and another 14% say they plan to ...  &lt;a href="http://www.marketingprofs.com/charts/2012/7219/social-media-effective-tool-for-event-marketers"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/x-l2FnwPh0c" height="1" width="1"/&gt;</description>
<pubDate>Mon, 27 Feb 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/7219/social-media-effective-tool-for-event-marketers</guid>
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<title>What's Driving Pinterest's Amazing Growth</title>
<link>http://www.marketingprofs.com/charts/2012/7173/whats-driving-pinterests-amazing-growth</link>
<description>Pinterest is arguably the hottest social media site on the Internet--user traffic to the online social catalog has skyrocketed since mid-2011--but the website also boasts strong audience engagement, retention, and "virality" among its core demographic, according to a report by RJMetrics.
  &lt;a href="http://www.marketingprofs.com/charts/2012/7173/whats-driving-pinterests-amazing-growth"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/yrKICqhHAjI" height="1" width="1"/&gt;</description>
<pubDate>Tue, 21 Feb 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/7173/whats-driving-pinterests-amazing-growth</guid>
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<title>Security Concerns Hampering Social Commerce</title>
<link>http://www.marketingprofs.com/charts/2012/7129/security-concerns-hampering-social-commerce</link>
<description>More than one-half (55%) of social media users in the US say they are uncomfortable sharing credit card information with a known brand via secure payment on a social networking site such as Twitter or Facebook, according to a new survey from Digitas. 
  &lt;a href="http://www.marketingprofs.com/charts/2012/7129/security-concerns-hampering-social-commerce"&gt;Read the full article at MarketingProfs&lt;/a&gt;&lt;img src="http://feeds.feedburner.com/~r/marketingprofs/word-of-mouth/~4/7KCeqSlFU1s" height="1" width="1"/&gt;</description>
<pubDate>Wed, 15 Feb 2012 14:00:00 GMT</pubDate>
<guid>http://www.marketingprofs.com/charts/2012/7129/security-concerns-hampering-social-commerce</guid>
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